Social Place
Language:EN
EnglishFrançaisDeutschEspañolItalianoNederlandsPortuguêsPolskiSvenskaDanskNorskРусскийУкраїнськаالعربيةहिन्दी简体中文日本語한국어
Install

The forum for your Shopify store.

Customers ask, share and help each other. Your team answers.

Install on Shopify
your-store.com/pages/community
The Maison Ardoise store forum: community banner, categories and a post from the shop with a customer’s comment.

What it changes for your store

Customers talk, your team answers

Product questions, purchase photos, tips: it all stays on your store, where the next customer can read it.

  • Customers sign in with their store account
  • Your products linked right in posts
  • A Team badge on every reply you post
  • Discussions can show up on Google

They come back for rewards

Posts, comments and purchases earn points. Each level unlocks a badge and a discount code.

  • Levels you name, each with its badge and perk
  • Discount codes created for you in Shopify
  • You choose what earns points

A private space for your best customers

Keep some categories for your regulars, by invitation or on request that you approve.

  • Open forum, private, or both
  • You approve every access request

In your store’s colors

Colors, fonts, corners: the forum follows your theme, with a live preview in the admin. No code.

It’s for you if…

  • You already have a community elsewhere

    Facebook group, Discord, WhatsApp: invite your members to join you on your store.

  • Customers love talking about your products

    Their reviews and photos stay on your store and help the next customer buy.

  • You keep answering the same questions

    Answer once in the forum, and everyone who wonders can read it.

  • Your community lives on Instagram

    With the Instagram plan, your posts and Reels flow into the forum, comments included.

  • You want customers to come back

    Points, levels and discount codes give them a reason to return.

  • You’re starting from zero

    A launch guide walks you through it, and the AI assistant writes your first posts.

How much does it cost?

No commitment. Billed through Shopify.

Community Builder (see this plan on the Shopify App Store)

$29.99/ month

Everything a community needs

CategoriesOrganize conversations by theme.
PollsMembers vote directly in posts.
VideoNative video uploads and YouTube embeds.
Email alertsMembers get notified of replies and news.
Open or privatePublic forum, or members only with approval.
See 6 more featuresShow less
ChannelsLive topic rooms, like a big group chat.
GamificationEngagement levels, badges and a member leaderboard.
Private messagesMembers chat privately with each other.
AI assistantYour AI copilot to manage and animate the community.
SEODiscussions can show up on Google.
Anti-spamAutomatic spam detection and moderation.

Up to 1,000 interactions / monthMember posts and comments.

Instagram sync not includedAvailable with the Instagram plan.

7-day trial

Instagram (see this plan on the Shopify App Store)

$49.99/ month

Use your Instagram to launch your community

Instagram mirrorYour feed imported and synced automatically.
Instagram mentionsPosts mentioning you are added, sparking interactions.
Social proofA living forum from day one, while your community grows.
Everything in Community Builder

Up to 1,000 interactions / monthMember posts and comments.

7-day trial

Prices in US dollars.

Install on Shopify

Questions

Do I need to code?

No. You add the forum to your theme as a block, from the theme editor. A guide shows you each step.

Do customers need a new account?

No. They sign in with their usual customer account on your store.

I already have a community on Facebook or Discord. Does it work?

Yes. A dedicated flow helps you invite your members to the forum on your store, right next to your products.

I’m starting from zero. Does it still work?

Yes. The AI assistant writes your first posts, so the forum isn’t empty when your customers arrive.

Can I moderate discussions?

Yes. You manage posts and comments from the admin, appoint moderators, and an anti-spam filter runs all the time.

Can I make the forum private?

Yes. The whole forum or only some categories, by invitation or on request that you approve.

How does the trial work?

Every plan starts with a 7-day trial handled by Shopify. Cancel before it ends and you pay nothing.

How can I reach you?

Email contact@socialplace.app, or use the chat in the app.

Give your customers a reason to come back.

Install on Shopify